Support
Write to us and a person will answer. We aim to reply within two working days.
support@ortholife.appDelete your account
In the app: Profile → Account → Delete account. The account and its data are removed after a 14-day grace period, so an accidental deletion can be undone by signing in again within that window. You can also ask us to delete it by writing to the address above.
Manage or cancel your subscription
Subscriptions are billed by Apple or Google, so they are cancelled there: App Store → your name → Subscriptions, or Google Play → Payments and subscriptions. Cancel at least 24 hours before renewal. Deleting the app does not cancel it.
Restore a purchase on a new phone
Sign in with the same account, then open Profile → Subscription → Restore purchases. If it does not appear, write to us with the email address you subscribed with.
Change the language
Profile → Language. Swedish, English, German and Arabic are all fully translated, and the Arabic version lays out right to left.
Use it offline
Download a Bible translation from Bible → Translations and it stays on the device. Reading, search and the daily verse then work without a connection.
If you are in crisis
OrthoLife is not crisis care. In Sweden, call 112 in an emergency, or Mind Självmordslinjen on 90101, open around the clock. Please also speak with your priest.
Carinex AB
Carinex AB
Turebergs Allé 43, Lgh 1209
191 64 Sollentuna
Sverige
support@ortholife.app
+46 70 410 98 63
Last updated: 2026-08-12